Frequently asked questions

If your recording is less than 15 minutes long, it usually takes less than 10 minutes to have the entire recording transcribed into text.

If your recording is around one hour long, it can take up to 25 minutes to get the entire text transcribed.

Just upload your audio file to our system and we will notify you via email as soon as the transcript is ready!

Yes, all our employees work under full confidentiality and have signed a non-disclosure agreement.

All data traffic is protected by the highest level of SSL encryption.

Prices are different depending on the amount of time you need to use the service.

If you only need to use our service for a short time, you can test out using the free version which includes 15 minutes of free transcription.

Once your recording has been transcribed, you can click on the text to add or edit any word or sentences you wish.

When looking at the Recordings tab, you simply click on the 3 dots and select the “Delete” button.

We currently support English, Danish, Norwegian, Swedish, Finnish, German, Portuguese and Indonesian language.

This means that you can upload audio recordings in any of these languages and get them transcribed into text.

We will be adding more languages regularly.

The best way to improve accuracy is by ensuring that the audio quality is top-notch.

Always try to minimize any background noise as well as music when possible.

You export your transcript by clicking on the three vertical dots and then by clicking on “Export”.

Yes, we are able to offer a special rate for requests above 50h. Please send us an email on contact@focusonlistening.com

Remember to just write us if you have any other questions.

You can reach us on contact@focusonlistening.com 

We will get back to you as fast as possible ⚡

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