Focus on Listening FAQs

Is my data safe?

Yes, all our employees work under full confidentiality and have signed a non-disclosure agreement. All data traffic is protected by the highest level of SSL encryption.

Why are there different prices?

Prices are different depending on the amount of time you need to use the service. If you only need to use our service for a short time, you can test out using the free version of which includes 15 min of free transcription.

How do I edit my transcriptions?

Once your recording has been transcribed, you can click on the text to add or edit any word or sentences you wish.

How do I delete a recording?

When looking at the Recordings tab, you simply click on the 3 dots and select the “Delete” button.